EOS Energy Storage

PRODUCT LEADER OVERVIEW The Product Leader is responsible for facilitating and leading multi-functional project teams in the delivery of energy systems to customers, focused on enhancing the customer experience and providing full accountability for project budgets, schedules, project management and performance requirements. The Product Leader is accountable to monitor all program activities to ensure compliance with product specifications, performance requirements, schedules and cost commitments. RESPONSIBILITIES Direct all product management responsibilities throughout a product's life-cycle, from the launch and introduction stage, through the growth and maturity stages; recognizing each product's stage in the life-cycle and adapting strategies suitable for that stage Work closely with finance on the preparation of the annual budget, monthly/quarterly re-forecasts Manage products through the product development cycle, which includes: Concept phase including task, project and/or product charter. Feasibility phase including feasibility studies and project proposal, schedule, and budget. Prototype phase including production and supplier planning. Alpha and beta phases including customer validation. Release phase including product design transfer and release (see below). Sustaining engineering and end of life. Responsible for managing product release activities directly or through functional designee s. Activities include: Work with Manufacturing and Purchasing to select and qualify vendors. Management and creation of product BOMs (bill of material) Assembling Engineering Change Request documentation packets. Lead transfer of new products from Engineering to Production. Ensure creation of customer documentation through the technical publication group. Creation of product verification reports. Manage exceptions to product input requirements through continuous improvement project plans. Track and present key performance indicators (KPI s), lessons learned, and corrective actions monthly. Participates in regular meetings with the Operations team to review project schedules Identify gaps in new product introduction process and make recommendations as required Works with customers to determine needs, requirements and new business opportunities. Oversees the program execution to ensure customer requirements are met, while maintaining/updating scope, schedule and costs. Gathers and interprets customer requirements and collaborates across the extended enterprise to identify and acquire relevant assets/resources. Identifies risks and creates opportunities to manage the operational or market risks for a project or program. Identifies opportunities to expand sales to existing customers or sell programs to new customers. Use of advanced application of technical and business principles, theories, concepts and techniques to provide solutions to a variety of technical and business problems. Travel as needed REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Strong project management skills, including the ability to plan and complete work on tight deadlines and budgets; ability to work in an atmosphere of multiple projects and shifting priorities Excellent interpersonal skills, including the ability to interact effectively with professional and technical staff, customers, salespersons, and third-party partners Ability to lead cross-functional teams Excellent verbal and written communication skills, including strong professional presentation skills and the ability to develop client presentations Advanced Excel and PowerPoint skills Demonstrated ability managing multi-discipline engineering projects required. An understanding of how to manage and balance product costs, schedule, and features Mature and solid project management skills, including strong organizational and planning skills A passion for solving complex problems with creative, innovative, elegant solutions EDUCATION AND EXPERIENCE REQUIREMENTS BS in Engineering, or equivalent technical degree or experience Minimum five years year of hands-on technical project management experience Interaction with customers, sales, service or other field organizations preferred Demonstrated ability managing multi-discipline engineering projects required.

OVERVIEW The Technical Sales and Application Engineer reports to the VP of Sales with responsibilities including, and not limited to, supporting the sales and business development teams and the firm in its entirety in the development and progression of target customer relationships and opportunities to close orders while maintaining a high level of customer satisfaction. ESSENTIAL RESPONSIBILITIES: Provide best-in-class technical pre-sales expertise to help customers obtain the maximum amount of revenue value from their energy storage applications. Exhibit excellent product and application knowledge to align the customer s requirements with the Eos benefits of a safe, low-cost, long lasting energy storage solution for peak shifting/shaving, long duration dispatch, ancillary services, micro-grid systems and renewable firming/smoothing. Analyze customers needs and develop appropriate suggestions across each aspect of an energy storage system from the battery and BMS to inverter, transformer, system protection, and SCADA for the utility, C&I, telecom, and residential market segments. Support sales account managers, the business development, and internal technical staff, prepare technical responses to customer RFQ / RFPs. Ensure a successful and appropriate handover of customer orders to project management. Be the liaison between customers and the Eos technical team to obtain feedback on product performance, quality, documentation, and overall customer satisfaction. Foster technical champions at key accounts while being responsive, consistent, and supportive of the overall market to help convert an ever-growing pipeline into revenue. Follow procedures, tools and best practices to enable the technical pre-sales organization to scale effectively while maintaining high levels of customer satisfaction. Collect and communicate regional and global industry best practices and maintain a competitive analysis for leading battery technologies and companies. Assist with product manuals and data sheets as needed. Ability to manage priorities and be flexible as the company experiences significant growth requiring teaming, excellent communications and individual contributions as required. EDUCATION AND EXPERIENCE Electrical engineering or related degree or equivalent required 3-5 years applications engineering, in energy, inverters, renewable industry or energy management software.